Technological Transformation and Service Quality in Public Hospitals: The Mediating Role of Employee Digital Competence
Authors Department of Business Administration, College of Management, Midocean University, United Arab Emirates [email protected] Paper DOI https://doi.org/10.59992/IJFAES.2025.v4n12p13 Abstract Technological transformation has become a critical driver of performance improvement in healthcare organizations, particularly in public hospitals facing increasing service demands and operational challenges. Despite substantial investments in digital technologies, improvements in… اقرأ المزيد »Technological Transformation and Service Quality in Public Hospitals: The Mediating Role of Employee Digital Competence